FAQs

FAQs

 

ABOUT RECOMMENDATOR

What is Recommendator?

We’re a film streaming platform. We showcase the latest & greatest: world-class original features, ground-breaking shorts, cutting-edge independent films.

How does Recommendator work?

Recommendator membership is a month-to-month subscription that begins on the date you sign up. No contract, no cancellation fees, no commitment.

MANAGE ACCOUNT

How do I change my password, email address or billing information?

How can I unsubscribe?

WATCHING RECOMMENDATOR

Does Recommendator have a kids section?

Recommendator does not have a kids entertainment section. You must be over 18 years of age to become a member.

How does Recommendator use my data?

At Recommendator, we believe the online privacy and data protection of our members is paramount. That’s why we only use settings/watching preferences to recommend the best films for you and we never sell data to any third party companies. For more information, have a look at our data policy

Which devices can I watch on?

Watch anywhere, at any time and on any compatible device – including smartphones, tablets and laptops.

How many screens can I watch from?

You can be logged on to 2 devices per membership.

Can I watch in HD?

Every film on Recommendator is available in HD.
With adaptive streaming, you can watch films in the best quality, without connection speeds slowing you down!

Where can I watch Recommendator?

Currently, Recommendator is available in the Middle East and North Africa. It’s down to the way films are licensed in different regions. Stay tuned for updates on countries we’ll soon be available in!

How do I find films?

There are a number of ways to browse through the Recommendator library.

On the Features and Shorts sections, the Spotlight Film is our personal recommendation of the week’s top-pick films.
You’ll also find films categorised by:
Latest – film recently added to the Recommendator library.
Popular – what Recommendator members are watching right now.
Trending – films creating a buzz online, hot off the festival circuit.

The Recommendator Mood section categorises films based on their emotive quality and mood the film evokes.
It’s an altogether more inspired way of browsing to find the perfect watch!

How do I store films?

At the bottom of each player, you’ll find the Favourites and Watch Later symbols. Once selected, you can find these films in the My Library section.

What about 5 star film ratings?

We don’t have 5 * ratings! All our content is meticulously chosen, so that on Recommendator, every film is a must-watch film.

Do you edit or censor any of the films?

Absolutely not! We don’t alter our films in any way.

Can I play Recommendor films in a public setting?

Recommendator licenses films for personal, non-commercial use only.

RESOLVE ISSUES

Report a technical issue

FILM SUBMISSIONS

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